How to shop online?

• Browse through the site using the search box or by categories until you find the item you wish to purchase.
• From the product page select the size / quantity you’d like (be sure to check the bottom of the page for other colors available).
• Click “Add To Cart.”
• You can repeat step 2 by clicking “Continue Shopping” to add more items to your cart.
• Click “Proceed To Check Out” to continue on to the checkout process.
• Once you’ve added all the items you wish to purchase to your cart, you can begin the checkout process.
• You will have the option of signing in to your pre-registered account, creating a new account, or checking out without an account.
• If you are not signing in to a pre-registered account, you will be asked to fill out your shipping and billing info.
• If you chose to check out without creating an account, your information will not be saved.
• Next you will receive an order confirmation email.
• Please make payment and revert to us within 48 hours.
• Do give us 1-3 working days to verify your payment. We will send you an e-mail once your payment has been verified.
• Paid orders will be shipped out within 3 working days from the day you receive the "Payment Verified" e-mail.
• You may check your order status when you log in to your account.

Items are only held for you for 48 hours once you’ve placed an order. If we do not get any response after 48 hours, your order will be cancelled.

Payment, Pricing & Promotions

What payment methods do you accept?

For Singapore shoppers, we accept payment via Visa / Mastercard / Paypal / DBS, POSB, UOB Internet Banking and DBS, POSB, UOB ATM Transfer. This has to be done within 48 hours upon checkout. We will not hold your item for more than 48 hours from the day you checkout.

For DBS/POSB/UOB ATM transferees, please remember to keep your receipt after you have transfered. Please scan/take a picture of your receipt and attach it to the e-mail when replying. We will not be able to process your order without a receipt.

POSB Savings 244-44218-8
UOB Current 973-3408118

For international shoppers, we accept Visa / Mastercard / Paypal. All transaction charges by PayPal are fully absorbed by our company. PayPal account: ohsofickle@gmail.com

Item Availibility

Although we make every effort to keep sufficient stock of items listed on our site, occasionally we do sell out of certain products and sizes. If we are out of stock on an item you have ordered, we will notify you via e-mail. We will hold backorder for popular items so do join the mailing list to get updated!

Order Status

How can I check the status of my order? You will receive an order confirmation once your order has been successfully transmitted. You can always check the status of your order by signing into my account and then selecting the option order status/history. This screen will let you know if your order has been fulfilled, shipped, or if it is being held. "On Hold" - Paid orders consisting of backordered items. "Processing" - Paid orders waiting to be packed and shipped out.

How can I modify my order? Sorry but once an order has been placed we are unable to make any modifications to the order. If you wish to cancel your order, please e-mail ohsofickle@gmail.com.

Returns & Replacements

Returns are accepted on items that defected an have not been worn, altered or washed. If item is defected, you have the choice to choose if you want a new piece or a full refund. You may also store this money with us as web credit.

Privacy & Security

Privacy Policy: Ohsofickle will collect your name, email and postal address, as well as any additional information you provide us when you place an order, when you save your information with us or when you participate in a promotion or survey. In addition we maintain a record of your product interests and purchases to help us enhance your shopping experience. We use this information to improve the user-friendliness and functionality of our site. Ohsofickle will not rent or sell your name or personal information. You can always update or delete your personal information on our web site. Simply click "My Account" in the menu at the top of each page on our site, log in, and you'll be able to edit or change your information.

Security: Any personal information given to Ohsofickle will be protected. Your information will not be disclosed to any third parties. Ohsofickle's server will secure your personal information with up-to-date firewall and encryption techniques during the ordering process. In order to protect customers to the fullest extent,Ohsofickle does not store your credit card information at any time. Ohsofickle reserves the right to update this privacy policy at anytime without prior notice.